From day one, our administration has been committed to providing Marylanders with the highest level of customer service across every platform, from in-person to electronic interactions. We strive to make Maryland.gov the most efficient and user-friendly portal for more than 84 million customers to access vital information and services, and being honored as the best state government website in the country is recognition of our tireless efforts.

The Insurance Contact Registry was developed for the Maryland Motor Vehicle Administration by NIC Inc. without requiring additional state funds under a self-funded eGovernment services contract with the State Department of Information Technology (DoIT). This is another great example of how Maryland's constituents are better served under the creative and cost-effective self-funding eGov model, as well as the partnership between NIC and the State

The prescription opioid epidemic is a national crisis, and communities across Maryland and our neighboring states have been deeply impacted. NIC’s RxGov platform will provide the state with innovative technology that will help improve patient outcomes and reduce addiction in our communities.

The Maryland Safety Inspection System has been a huge improvement in time and cost savings for the MSP. This system has sped the process and accuracy of monitoring the state's registered inspection mechanics and inspection stations, eliminating the need for paper files, and has performed with little to no technical difficulties.